My zip code is Why is the download speed so slow? Yesterday I was told it would be back by 8pm but that never happened. About to switch providers honestly. Constantly going out all day, no matter how many times you reset the router. Thank you for the report!
If you have any tips or frustrations you wish to share, please leave a message in the comments section! Spectrum problems in the last 24 hours The following chart shows the number of reports that we have received about Spectrum by time of day over the past 24 hours.
Check your router paperwork and specifications for troubleshooting steps and issues. We recommend Dual Band Wireless routers to utilize the full speed provided by Charter-Spectrum service. Newer routers usually have a sticker on them with your network login credentials and password. It is through the APP that your installation will work to completion. You can also eliminate your router as the issue by bypassing it. If you have a laptop or tablet with an Ethernet port, unplug the Ethernet cable from your router runs between the modem and router.
Plug the Ethernet cable from the modem directly into your laptop or tablet. Restart your device and it should establish a connection to the internet directly through the modem. Once it has reset, try to connect through an Internet browser. If all attempts fail to fix your connection please call Charter-Spectrum Customer Care to test the signal to your modem. Charter-Spectrum is responsible for their equipment and making sure you have a strong signal to your trailer.
Of course, in case none of this works, then users need to contact Spectrum Support and get in touch with a tech rep. No problems found! View map. Common problems are:. Your name. E-mail will not be published. Live outage map.
Outage history Reported outages on There were a total of 6 outages at Charter Communications. The most frequently affected cities were: Ashburn. Reported outages on There were a total of 1 outages at Charter Communications. The most frequently affected cities were: Wesley Chapel. We recommend restarting your device. Sometimes, when an internet-connected device is left on too long, it suffers the same fate as forlorn modems and routers: outdated operating systems and apps, minor bugs, clogged caches, and full memories.
Turning your device off and on will stop apps and programs from running and free up computing power that could improve performance. A power outage is easy to detect, but a Spectrum service outage might be a little less obvious. Back in business? Great, you just saved yourself a couple minutes of fumbling around trying to figure stuff out. One way to combat those symptoms is to refresh your TV signal by logging in to the Spectrum customer service portal or the Spectrum app.
Pro tip: You can also refresh your signal by unplugging your cable box, waiting 60 seconds, and plugging it back in. Enter your zip code to see what other TV providers are available in your town. A lot of problems with the Spectrum TV app have to do with software updates, technical glitches like error messages, or device compatibility issues a. Still willing to give it the old college try? Try these simple steps to get your app streaming again.
Most devices automatically update your apps, including your Spectrum TV app. Unless, of course, you perhaps unwittingly switched your settings to manual updates. Double-check your device settings and update your Spectrum TV app as needed.
Doing so ensures that your app has all the latest features and runs smoother. Uninstalling and reinstalling your Spectrum TV app might help. In general, though, updating your app is better than uninstalling and reinstalling your app.
Because when you uninstall an app, your cache, settings, and data go bye-bye. And uninstalling and reinstalling your app does pretty much the same thing as updating your app.
So proceed with caution, dear Spectrum customer. Not being able to watch certain channels while using the Spectrum TV app might have to do with your Parental Controls settings. Sound familiar?
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